Business Ethics, 8th Edition

Marianne M. Jennings

Copyright 2015
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Business Ethics 8th Edition by Marianne M. Jennings

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Overview

The best-selling text of its kind on the market, BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS, 8th Edition gets behind the decision-making process of business leaders today to illustrate why good leaders often make questionable decisions. This fascinating collection exposes common themes in less-than-ethical decision making, and shows why leaders make ethical compromises in business that they would not make in their personal lives. A combination of short and long cases, readings, hypothetical situations, and current ethical dilemmas, BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS, 8e provides students with a stimulating and thorough basis for evaluating business ethics, and encourages stronger values in future business leaders.

Meet the Authors

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Marianne M. Jennings

Professor Marianne Jennings is an emeritus professor of legal and ethical studies in business from the W.P. Carey School of Business at Arizona State University (ASU). She was named professor of the year in the College of Business in 1981, 1987, 2000 and 2010 and was the recipient of a Burlington Northern teaching excellence award in 1985. She served as director of the Joan and David Lincoln Center for Applied Ethics at ASU from 1995-1999. From 2006-2007, she served as the faculty director for the M.B.A. Executive Program. She took emeritus status in 2015, but continues to teach graduate courses in business ethics and ethical culture at ASU and other colleges around the country. She is also an instructor and mentor for Wiley’s CPAExcel review course. Professor Jennings has authored hundreds of articles in academic, professional and trade journals. She was named one of the Top 100 Thought Leaders by Trust Across America in 2010. In 2012 she was named one of the 100 Most Influential People in Business Ethics by Ethisphere magazine. Her columns have been syndicated around the country, and her work has appeared in the Wall Street Journal, the Chicago Tribune, the New York Times, Washington Post and the Reader's Digest. She has been a commentator on business issues on All Things Considered for National Public Radio. She has appeared on CNBC, CBS This Morning, the Today Show and CBS Evening News. Professor Jennings earned her undergraduate degree in finance and her J. D. from Brigham Young University. She has done consulting work for law firms, government agencies, businesses and professional groups including Allstate, Amgen, AstraZeneca, Blue Cross Blue Shield, Boeing, Bristol-Myers Squibb, Coca-Cola, Department of Energy, Department of Interior, Dial Corporation, DuPont, IBM, Institute of Internal Auditors, Mattel, Motorola, Southern California Edison, Pfizer and Toyota.

What's New

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New readings on the most current and stimulating topics, such as pressure and hubris; government and non-profits, the psychology of poor ethical decisions; ethics, strategy, and the regulatory cycle; controlling chicanery, individual moral development; legality versus ethics; deserting underwater mortgages; using insider information; the FCPA; covenants not to compete; and a reading from Entine and Jennings that brings all the ethics theories together.
New Cases include Goldman Sachs; Lehman Brothers SPE’s; Bernie Madoff; WVU and the governor’s daughter; John Mackey and health care; the NFL, Michael Vick, and Rush Limbaugh; Krispy Kreme and the Atkins Diet; English-only policies and Arizona’s immigration law; Toyota’s sudden Acceleration issue; Cheerios’ cholesterol ads; Starwood’s poaching of Hilton’s business model; Charlie Rangel; ACORN; and the U.S. and torture.
Case Updates: Every existing case has been expanded and updated to bring the very latest on Fannie Mae; Nike; Tylenol’s phantom recall; eBay’s counterfeit sales lawsuits; BP and the oil rig explosion; alcohol and tobacco; and several others topics.

Features

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Improved Structure and Focus: Now organized according to themes, the 8th Edition of BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS shows students that the same factors, pressures, and analyses apply in many situations, no matter the underlying topic. An updated category chart makes it easy for instructors to pick a theme and find supporting readings, while a handy transition guide aids long-time users of this book.
Multiple Added Readings: Students will devour these new readings on the most current and stimulating topics, such as pressure and hubris; government and non-profits, the psychology of poor ethical decisions; ethics, strategy, and the regulatory cycle; controlling chicanery, individual moral development; legality versus ethics; deserting underwater mortgages; using insider information; the FCPA; covenants not to compete; and a reading from Entine and Jennings that brings all the ethics theories together.
Wide-ranging Examples, Illustrations, and Questions: Jennings covers the gamut of business ethics with even more examples on Lance Armstrong, fracking, Phil Mikelson, ticket scalping, Danica Patrick, and updated information on the subprime market and crash. Students will also find all-new questions for analysis of ethical dilemmas, as well as a thought-provoking illustration on ethical lapses and the things that contribute to them.
Myriad New Cases: Packed so full with new cases, the 7th edition has too many to list them all! New cases cover Goldman Sachs; Lehman Brothers SPE's; Bernie Madoff; WVU and the governor's daughter; John Mackey and health care; the NFL, Michael Vick, and Rush Limbaugh; Krispy Kreme and the Atkins Diet; English-only policies and Arizona's immigration law; Toyota's sudden Acceleration issue; Cheerios' cholesterol ads; Starwood's poaching of Hilton's business model; Charlie Rangel; ACORN; the U.S. and torture; and many, many more!
Thorough and Timely Case Updates: Every existing case has been expanded and updated to bring students the very latest on Fannie Mae; Nike; Tylenol's phantom recall; eBay's counterfeit sales lawsuits; BP and the oil rig explosion; alcohol and tobacco; and several others topics.
Compare and Contrast: Stretch students' critical-thinking skills by evaluating business decisions in the readings, and asking them to consider both ethical and unethical responses.
Apply Acquired Skills: Draw upon the author's vast business and educational experience with an impressive assortment of examples from real-world ethical dilemmas, immoral choices, and highly principled decisions. Sources include newspapers, business journals, and Professor Jennings' own professional experiences as a consultant and board member.
Customize Your Course Material: Cases from previous editions are available in the Ethics Collections Database on Textchoice.com, and can be used to easily customize products to meet your particular needs.

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Acknowledgements.
UNIT 1: ETHICAL THEORY, PHILOSOPHICAL FOUNDATIONS, OUR REASONING FLAWS, AND TYPES OF ETHICAL DILEMMAS.
Section A: Defining Ethics.
Reading 1.1 You, Your Values, and a Credo. Reading 1.2 The Parable of the Sadhu. Reading 1.3 What Are Ethics? From Line-Cutting to Kant. Reading 1.4 The Types of Ethical Dilemmas: From Truth to Honesty to Conflicts. Reading 1.5 On Rationalizing and Labeling: The Things We Do That Make Us Uncomfortable, But We Do Them Anyway. Case 1.6 "I Was Just Following Orders": The CIA, Interrogation, and the Role of Legal Opinions. Reading 1.6 The Slippery Slope, the Blurred Lines, and How We Never Do Just One Thing. Case 1.7 Hank Greenberg and AIG and Steve Cohen and SAC Capital Section B: Resolving Ethical Dilemmas.
Reading 1.8 Some Simple Tests for Resolving Ethical Dilemmas. Reading 1.9 Some Steps for Analyzing Ethical Dilemmas. Reading 1.10 On Plagiarism. Case 1.11 The Little Teacher Who Could: Piper, Kansas and Term Papers. Case 1.12 Dog Walkers and Scoopers. Case 1.13 Puffing Your Résumé. Case 1.14 Dad, the Actuary, and the Stats Class. Case 1.15 Wi-Fi Piggybacking.
Case 1.16 Stuyvesant High School and the Cheating Culture of Excellence. Case 1.17 The Rigged Election. Case 1.18 Speeding: You Can't Survive on the Roads Unless You Do. Case 1.19 Hazing, Drinking, and Campuses. Case 1.20 The Pack of Gum.
UNIT 2: SOLVING ETHICAL DILEMMAS AND PERSONAL INTROSPECTION.
Section A: Business and Ethics: How do they work together?
Reading 2.1 What's Different about Business Ethics? Reading 2.2 The Ethics of Responsibility. Reading 2.3 Is Business Bluffing Ethical?
Section B: What Gets in the way of ethical decisions in business?
Reading 2.4 How Leaders Lose Their Way: What Price Hubris? Reading 2.5 Moral Relativism and the Either/Or Conundrum. Reading 2.6 P=ƒ(x) The Probability of an Ethical Outcome Is a Function of the Amount of Money Involved: Pressure. Case 2.7 MF Global, Jon Corzine, and a Bankruptcy. Case 2.8 CEOs, Lance Armstrong, Manti Te'o, Tiger Woods, Deception, and Public Perception.
Section C: Resolving Ethical Dilemmas in Business.
Reading 2.9 Framing Issues Carefully: A Structured Approach for Solving Ethical Dilemmas and Trying Out Your Ethical Skills on Some Business Cases. Case 2.10 Galleon Hedge Fund: Expert Networks, Friendly Discussions or Insider Trading? Case 2.11 What Was Up with Wall Street? The Goldman Standard and Shades of Gray. Case 2.12 Making Believe We Are At Work or Being Loyal: The Alibis of Technology. Case 2.13 Make Believe Reality TV: Storage Wars and Reconstructed Home Sales. Case 2.14 Travel Expenses: A Chance for Extra Income.
Case 2.15 Do Cheaters Prosper? Case 2.16 The Home Repair Contractor Tempted by Customers and Contractors. Case 2.17 Penn State: Framing Ethical Issues. Case 2.18 Olympus: Framing Ethical Issues.
UNIT 3: BUSINESS, STAKEHOLDERS, SOCIAL RESPONSIBILITY, AND SUSTAINABILITY.
Section A: Business and Society: The Tough Issues of Economics, Social Responsibility, and Business.
Reading 3.1 The Social Responsibility of Business Is to Increase Profits. Reading 3.2 A Stakeholder Theory of the Modern Corporation. Reading 3.3 Business with a Soul: A Reexamination of What Counts in Business Ethics. Reading 3.4 Appeasing Stakeholders with Public Relations. Reading 3.5 John Mackey on Capitalism and the Corporation. Reading 3.6 Marjorie Kelly and the Divine Right of Capital. Reading 3.7 Schools of Thought on Social Responsibility.
Section B: Applying social responsibility and stakeholder theory.
Case 3.8 Skittles, Trayvon Martin, and Social Responsibility. Case 3.9 Guns, Stock Prices, Safety, Liability, and Social Responsibility. Case 3.10 The Craigslist Connections: Facilitating Crime? Case 3.11 The Race for the Cure and Planned Parenthood Backlash. Reading 3.12 The Regulatory Cycle, Social Responsibility, Business Strategy, and Equilibrium. Case 3.13 Fannie, Freddie, Wall Street, Main Street, and the Subprime Mortgage Market: Of Moral Hazards and ReFis. Case 3.14 Cruises, Comfort, and Cost. Case 3.15 Ice-T, the Body Count Album, and Shareholder Uprisings. Case 3.16 Athletes and Doping: Costs, Consequences, and Profits.
Reading 3.17 Stock Options, Backdating, and Disclosure Options: What Happened Here? Case 3.18 Back Treatments and Meningitis in an Under-the-Radar Industry.
Section C: Social responsibility and sustainability.
Reading 3.19 The New Environmentalism.
Case 3.20 GM, the Volt, and Halted Sales and Production. Case 3.21 Buying Local: The Safety Issues in Farmers' Markets. Case 3.22 Global Warming Data. Case 3.23 Biofuels and Food Shortages in Guatemala. Case 3.24 The Dictator's Wife in Louboutin Shoes Featured in Vogue Magazine. Case 3.25 Herman Miller and Its Rain Forest Chairs.
Section D: Government as a Stakeholder.
Case 3.26 Solyndra: Bankruptcy of Solar Resources? Case 3.27 Stanford University and Government Payment for Research. Case 3.28 Minority-Owned Businesses and Reality. Case 3.29 Prosecutorial Misconduct: Ends Justifying Means? Case 3.29 Health Care: Whose Responsibility? Whose Cost?
UNIT 4: ETHICS AND ORGANIZATIONAL CULTURE.
Section A: Temptation at work for individual gain and that credo.
Reading 4.1 The Moving Line. Reading 4.2 Not All Employees Are Equal When It Comes to Moral Development. Reading 4.3 Why Corporations Can't Control Chicanery. Case 4.4 Swiping Oreos at Work: Is It a Big Deal? Case 4.5 A Primer on Accounting Issues and Ethics: Earnings Management, Smoothing Earnings, and Manipulation. Case 4.6 Law School Application Consultants. Case 4.7 The MyTai Concession and Ferragamo Shoes and the County Supervisors.
Section B: The Organizational Behavior factors.
Reading 4.8 The Layers of Ethical Issues: Individual, Organization, Industry, and Society. Reading 4.9 The Effects of Compensation Systems: Incentives, Bonuses, and Pay. Case 4.10 Rogues: Bad Apples or Bad Barrel: Jett and Kidder, Leeson and Barings, Kerviel and Société Generale, London Whales and Chase, Kweku Adoboli and UBS, and LIBOR. Case 4.11 FINOVA and the Loan Write-Off. Case 4.12 Inflating SAT Scores for Rankings and Bonuses. Case 4.13 Hiding the Slip-Up on Oil Lease Accounting: Interior Motives.
Section C: The structural factors: Governance, example, and leadership.
Reading 4.14 A Primer on Sarbanes-Oxley and Dodd-Frank. Reading 4.15 The Bathsheba Factor and Leaders Who Lose Their Way: Macbeth, Martha Stewart, and David Petraeus. Case 4.16 WorldCom: The Little Company That Couldn't After All. Case 4.17 Bank of America: Public Disclosures and the Board. Reading 4.18 Getting Information from Employees to Leaders Who Respond. Case 4.19 Westland/Hallmark Meat Packing Company and Standing Cattle. Case 4.20 Paul Wolfowitz and the World Bank HR Issues.
Section D: The industry practices and legal factors.
Reading 4.21 The Subprime Saga: Bear Stearns, Lehman, Merrill, and CDOs. Case 4.22 Enron: The CFO, Conflicts, and Cooking the Books with Natural Gas & Electricity. Case 4.23 The Ethics of Walking Away and Bankruptcy.
Section E: The Fear-and-Silence factors.
Case 4. 24 HealthSouth: The Scrushy Way. Case 4.25 Royal Dutch and the Reserves. Case 4.26 Dennis Kozlowski: Tyco and the $6,000 Shower Curtain. Case 4.27 Bausch & Lomb and Krispy Kreme: Channel Stuffing and Cannibalism. Reading 4.28 A Primer on Whistleblowing. Case 4.29 Beech-Nut and the No-Apple-Juice Apple Juice. Case 4.30 NASA and the Space Shuttle Booster Rockets. Case 4.31 Diamond Walnuts and Troubled Growers. Case 4.32 New Era: If It Sounds Too Good To Be True.
Section F: The Culture of Goodness.
Case 4. 33 Bernie Madoff: Just Stay Away From the 17th Floor. Case 4.34 Adelphia: Doing Good with Company Money. Case 4.35 The Atlanta Public School System: Good Scores By Creative Teachers. Case 4.36 BP and the Deepwater Horizon Explosion: Safety First? Case 4.37 The NBA Referee and Gambling for Tots. Case 4.38 Giving and Spending the United Way. Case 4.39 The Baptist Foundation: Funds of the Faithful.
UNIT 5: ETHICS AND CONTRACTS
Section A: Contract Negotiations: All Is Fair and Conflicting Interests.
Case 5. 3 The Governor and Negotiations for Filling a President's Senate Seat. Case 5.4 Facebook and the Pre-IPO Information. Case 5.5 Finding a Way Around Government Regulations. Case 5.6 Subway: Is 11 Inches the Same as 12 Inches? Case 5.7 Sears and High-Cost Auto Repairs.
Section B: Promises, Performance, and Reality.
Case 5. 8 Pay-Day Loans and Checking Account Deductions. Case 5.9 Pensions: Promises, Payments, and Bankruptcy. Case 5.10 Department Store Returns or Rentals? Case 5.11 Government Contracts, Research, and Double-Dipping. Case 5.12 When Corporations Pull Promises Made to Government. Case 5.13 Intel and the Chips: When You Have Made a Mistake. Case 5.14 Mortgage Foreclosure: Robo-Signatures and "Close Enough". Case 5.15 Red Cross and the Use of Funds.
UNIT 6: ETHICS IN INTERNATIONAL BUSINESS.
Section A: Conflicts between the corporation's ethics and business practices in foreign countries.
Reading 6.1 Why An International Code of Ethics Would Be Good For Business? Case 6.2 Chiquita Banana and Mercenary Protection. Case 6.3 Pirates! The Bane of Transnational Shippers. Case 6.4 The Former Soviet Union: A Study of Three Companies and Values in Conflict. Case 6.5 Product Dumping. Case 6.6 Sweatshops, Suicides, Nike, Apple, and Campus Boycotts. Case 6.7 Bhopal: When Safety Standards Differ. Case 6.8 Nestlé: Products That Don't Fit Cultures. Case 6.9 The Internet, Censorship, and Human Rights.
Section B: Bribes, grease payments, and when in Rome… Reading 6.10 A Primer on the FCPA. Case 6.11 Siemens and Bribery, Everywhere. Case 6.12 Walmart in Mexico. Case 6.13 Italy's Freeway Corruption.
UNIT 7: ETHICS, OPERATIONS, AND RIGHTS.
Section A: Workplace Safety.
Reading 7.1 Two Sets of Books on Safety. Case 7.2 Sleeping on the Job and All the Way Home. Case 7.3 CINTAS and OSHA. Case 7.4 Massey Coal Mines, Fatalities, and Indictments. Case 7.5 Bhopal: When Safety Standards Differ.
Section B: Workplace loyalty and conflicts.
Case 7.6 Aaron Feuerstein and Malden Mills. Case 7. 7 JC Penney and the Wealthy Buyer. Case 7.8 The Trading Desk at Fidelity and "Dwarf" Tossing. Case 7.9 The Analyst Who Needed a Preschool. Case 7.10 Taser and Stunning Behavior. Case 7.11 Boeing and Recruiting the Government Purchasing Agent. Case 7.12 Kodak, the Appraiser, and the Assessor: Lots of Back Scratching. Case 7.13 Medtronics, Journal Articles, Consulting, and Ethics. Case 7.14 Cornell Researchers and Foundation Funding.
Section C: Workplace diversity and atmosphere.
Case 7.15 English-Only Employer Policies. Case 7.16 Employer Tattoo and Piercing Policies. Case 7.17 On-the-Job Fetal Injuries. Case 7.18 Office Romances. Case 7.19 Employee Screening: Personality, Intelligence, and Disparate Impact.
Section D: Workplace privacy and personal lives.
Case 7.20 Julie Roehm: The Walmart Ad Exec Who Didn't Fit in Bentonville. Case 7. 21 Facebook, YouTube, Instagram, LinkedIn, and Employer Tracking. Case 7.22 Tweeting, Blogging, Chatting, and E-mailing: Employer Control. Case 7.23 Jack Welch and the Harvard Business Review Editor.
Section E: Workplace confrontation.
Reading 7.24 The Ethics of Confrontation. Reading 7.25 The Ethics of Performance Evaluations. Case 7.26 Ann Hopkins and Price Waterhouse. Reading 7.27 The Glowing Recommendation.
Section F: Workplace and the environment.
Case 7.28 Exxon and Alaska. Case 7. Johns-Manville and Asbestos.
UNIT 8: ETHICS AND PRODUCTS.
Section A: Advertising content.
Case 8.1 Skechers and the Muscle-Building Shoes. Case 8.2 POM and the Health Benefits Claims. Case 8.3 Joe Camel: The Cartoon Character Who Knew How to Sell Cigarettes. Case 8.4 Cereal Claims of Health, Better Grades, Immunity, and Sugar Content. Case 8.5 Eminem vs. Audi.
Section B: Product Safety.
Case 8.6 A Primer on Product Liability. Case 8.7 Peanut Corporation of America: Salmonella and Indicted Leaders. Case 8.8 Tylenol: The Swing in Product Safety. Case 8.9 Merck and Vioxx. Case 8.10 Ford's Pinto, GM's Malibu, and Toyota's Acceleration: Repeating Issues. Case 8.11 E-coli: Jack-in-the-Box and Cooking Temperatures. Case 8.12 Bucky Balls and Safety.
Case 8.13 Energy Drinks: Healthy or Risky? Case 8.14 Made in China: Standards and Contracts and Safety.
Section C: Product Sales.
Case 8.15 Cardinal Health and Oxycodone Sales. Case 8.16 Pfizer, Pharmas, Fines, and Sales Tactics. Case 8.17 The Mess at MarshMcLennan. Case 8.18 Selling Your Own Products for Higher Commissions. Case 8.19 Frozen Coke and Burger King and the Richmond Rigging. Case 8.20 Slotting Fees: Facilitation or Fast Funds?
Section D: Products and Social Issues.
Case 8.21 The Mommy Doll. Case 8.22 Fast-Food Liability. Case 8.23 Barbie Doesn't Like Math.
UNIT 9: ETHICS AND COMPETITION.
Section A: Covenants not to compete.
Reading 9.1 A Primer on Covenants Not to Compete. Case 9.2 Boeing, Lockheed, and the Documents. Case 9.3 Hilton and Starwood: The Poaching of Employees and Documents.
Section B: All's fair, or is it?
Reading 9.4 Adam Smith, An Excerpt from The Theory of Moral Sentiments. Case 9.5 Sabotaging Your Employer's Information Lists Before You Leave to Work for a Competitor. Case 9.6 Bad-Mouthing the Competition: Where's the Line? Case 9.7 Online Pricing Differentials and Customer Questions. Case 9.8 Brighton Collectibles: Terminating Distributors for Discounting Prices. Case 9.9 Electronic Books and the Amazon War. Case 9.10 Mattel and the Bratz Doll.
Section C: Intellectual property and ethics.
Case 9.11 Tiffany vs. Costco and Landlords and Knock-Off Artists. Case 9.12 The Little Intermittent Windshield Wiper and Its Little Investor. Case 9.13 Copyrights and Charitable Use.
Cross-Referencing Tools/Indexes.
Ethical Common Denominators across Business Topics Index.
Alphabetical Index.
Business Discipline Index.
Product/Company/Individuals/Subject Index.
Topic Index.