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See Most Recent Edition

Supervision: Concepts and Practices of Management, 13th Edition

Edwin C. Leonard, Kelly A. Trusty

  • Copyright 2016
  • {{checkPublicationMessage('Published', '2015-01-01T00:00:00+0000')}}
Starting At $77.95 See pricing and ISBN options
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Supervision: Concepts and Practices of Management 13th Edition by Edwin C. Leonard/Kelly A. Trusty
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Overview

Help students differentiate themselves in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from both authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, which let students experience supervisory roles themselves. Special attention to diversity and ethics also helps students develop a better sense of life beyond the classroom and enhances the text's thorough coverage of communication, decision making, conflict resolution, and other essential supervisory skills.

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Meet the Authors

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Edwin C. Leonard

Dr. Leonard was professor emeritus of marketing and management at Indiana University, Purdue University Fort Wayne (IPFW, now PFW). During his forty-plus year tenure, he held various faculty and administrative positions, including chair of the management and marketing department. Following his retirement from IPFW, he was part of the Core Leadership Faculty, Master of Science in Leadership, at Trine University, where he developed and taught courses in organizational behavior, leadership, human resources, industrial relations and strategic management. Dr. Leonard also delivered full-service consulting for thirty years and conducted seminars for thousands of executives worldwide. Widely published, his research on employee involvement and motivation; organizational culture, climate, and leadership; human resource interventions; and case development has appeared in various journals, earned numerous awards, and been featured in multiple textbooks. Dr. Leonard earned his bachelor's, master's, and doctoral degrees from Purdue University. Dr. Leonard passed away on December 7, 2020 but his work lives on.

Kelly A. Trusty

Dr. Kelly Trusty is an associate professor of business administration, management and marketing at Trine University in Angola, Indiana, where she delivers courses in supervision, leadership, marketing and social innovation. She also designs and directs co-curricular professional development workshops and facilitates interdisciplinary student leadership programming. Dr. Trusty also serves as an independent management, marketing and strategic planning consultant to not-for-profit and governmental organizations throughout the Midwest. Dr. Trusty received her bachelor's degree from Purdue University, her master's degree from Ball State University, her M.B.A. from Trine University and her doctorate in philosophy from the Western Michigan University School of Public Affairs and Administration. Dr. Trusty’s research and consulting on organizational behavior, leadership, human resource interventions, collaborative strategic planning, and technology adoption has been presented internationally, disseminated in a variety of publications and awarded recognition by business and educational organizations. Trusty's enthusiasm, technological expertise and life-long journey of demonstrating what it takes to be successful in a supervisory role make her real-world experiences resonate with students.

What's New

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  • Dynamic new author team: Kelly A. Trusty joins Ed Leonard. Dr. Trusty's enthusiasm, technological expertise, and real-world experiences make her a perfect fit in delivering new up-to-date coverage in a format that is easy to read and understand.
  • All video clips have been revised and offer up-to-date coverage of real-world companies and situations, offering an alternative approach for students to learn more about the application of supervisory skills and concepts.
  • More than 50% of new "You Make the Call" chapter-opening vignettes have been completely revised.
  • There is new coverage in areas such as health and safety, global organizations, and management of remote employees, as well as an increased focus on ethics.
  • Personal and team skill-building activities have been updated.

Features

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  • Chapter-Opening Cases: These popular vignettes of real business challenges immediately draw students into current supervisory issues, encouraging them to delve deeper into chapter material to solve problem situations. Most (more than 50%) of these Opening Cases have been completely revised.
  • Efficient Course Preparation System: A hallmark strength of SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E, the integrated learning system organizes the text and supplements around central learning objectives to streamline course preparation and guide students to the right areas of study.
  • Critical-Thinking Applications: Proven applications in each chapter require students to assess, analyze, and develop supervisory strategies--and develop unexpected yet efficient solutions.
  • Memorable Supervisory Tips: Drawn from the authors' extensive firsthand experience, these suggestions highlight some of the most important skills in supervisory management today, providing students with practical skills they can use immediately and in their future careers.

Table of Contents

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Part I: SUPERVISORY MANAGEMENT OVERVIEW AND CHALLENGES.
1. The Supervisory Challenge.
2. The Management Functions.
3. Supervisory Planning.
4. Supervising a Diverse Workforce.
Critical Incidents Part I.
Part II: ESSENTIALS OF EFFECTIVE SUPERVISION.
5. Leadership and Followership.
6. Communicating in a Noisy World.
7. Principles of Motivating Followers.
8. Solving Problems, Making Decisions and Managing Change.
Critical Incidents Part II.
Part III: ORGANIZING, STAFFING, MANAGING AND MEASURING FOR SUCCESS.
9. The Principles of Organizing.
10. Empowering Employees for Success.
11. Building Effective Teams.
12. Performance Management.
Critical Incidents Part III.
Part IV: CONTROLLING AND MANAGING PERFORMANCE AND CONFLICT.
13. Fundamentals of Controlling.
14. Resolving Conflicts.
15. Positive Discipline.
Critical Incidents Part IV.

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MindTap Options

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MindTap
Each MindTap product offers the full, mobile-ready textbook combined with superior and proven learning tools at one affordable price. Students who purchase digital access can add a print option at any time when a print option is available for their course.

This Cengage solution can be seamlessly integrated into most Learning Management Systems (Blackboard, Brightspace by D2L, Canvas, Moodle, and more) but does require a different ISBN for access codes. Please work with your Cengage Learning Consultant to ensure the proper course set up and ordering information. For additional information, please visit the LMS Integration site.

Standalone Digital Access — Ultimate Value

Recommended and most popular

  • ISBN-10: 1305883128
  • ISBN-13: 9781305883123
  • RETAIL $99.95
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Textbook Only Options

Traditional eBook and Print Options

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  • ISBN-10: 0357690389
  • ISBN-13: 9780357690383
  • RETAIL $77.95

  • ISBN-10: 1285866371
  • ISBN-13: 9781285866376
  • RETAIL $299.95
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Supplements

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Cengage provides a range of supplements that are updated in coordination with the main title selection. For more information about these supplements, contact your Learning Consultant.

FOR INSTRUCTORS

MindTap Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management

ISBN: 9781305883123
MindTap Management for Leonard/Trusty's Supervision: Concepts and Practices of Management, 13th Edition, is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers. As an instructor using MindTap you have at your fingertips the right content and unique set of tools curated specifically for your course, all in an interface designed to improve workflow and save time when planning lessons and course structure. The control to build and personalize your course is all yours', focusing on the most relevant material while also lowering costs for your students. Stay connected and informed in your course through real time student tracking that provides the opportunity to adjust the course as needed based on analytics of interactivity in the course.

FOR STUDENTS

MindTap Management, 1 term (6 months) Instant Access for Leonard/Trusty's Supervision: Concepts and Practices of Management

ISBN: 9781305883123
MindTap Management for Leonard/Trusty's Supervision: Concepts and Practices of Management, 13th Edition, is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers. As an instructor using MindTap you have at your fingertips the right content and unique set of tools curated specifically for your course, all in an interface designed to improve workflow and save time when planning lessons and course structure. The control to build and personalize your course is all yours', focusing on the most relevant material while also lowering costs for your students. Stay connected and informed in your course through real time student tracking that provides the opportunity to adjust the course as needed based on analytics of interactivity in the course.