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Technical Communication: A Reader-Centered Approach, 1st Edition |

Paul Anderson, Kerry Surman

  • Copyright 2007
  • {{checkPublicationMessage('Published', '2006-12-05T00:00:00+0000')}}
Starting At $217.95 See pricing and ISBN options
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Technical Communication: A Reader-Centered Approach 1st Edition by Paul Anderson/Kerry Surman
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Overview

Whatever your profession or field of study, the ability to communicate effectively is an essential skill. Technical Communications: A Reader-Centered Approach equips you with the tools and strategies to become a proficient technical communicator. Students will learn how to consider audience, purpose, and persuasion while preparing a variety of important workplace documents.

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Meet the Authors

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Paul Anderson

Kerry Surman

Table of Contents

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PART I Defining a Communications Objectives
Chapter 1 Communication, Your Career, This Book
Chapter 2 Matching Purpose with Communication
Case: Selecting the Right Forklift
Reference Guide 1: Six Patterns for Organizing

PART II Applying a Reader-Centred Approach
Chapter 3 Beginning a Communication
Chapter 4 Developing an Effective Style
Chapter 5 Communicating Electronically: Email and Web
Case: Announcing Internet Use Policy
Reference Guide 2: Nine Ways to End a Communication

PART III Choosing a Communication Format
Chapter 6 Instructions
Chapter 7 Proposals
Chapter 8 Reports
Case: Containing Costs
Reference Guide 3: Three Types of Special Reports

PART IV Planning a Communication Strategy
Chapter 9 Planning your Persuasive Strategy
Chapter 10 Obtaining a Job
Chapter 11 Planning for Usability
Chapter 12 Creating Communications with a Team
Chapter 13 Conducting Research
Case: Advising JP
Reference Guide 4: Five Research Methods

PART V Developing the Communication Elements
Chapter 14 Drafting Paragraphs, Sections, Chapters
Chapter 15 Creating R-C Graphics
Chapter 16 Designing Pages and Screens
Chapter 17 Oral Presentations
Case: Increasing Organ and Tissue Donations
Reference Guide 5: Thirteen Types of Graphics

PART VI Evaluating a Communication
Chapter 18 Checking and Reviewing Drafts
Case: Fixing Up the Proposal
Reference Guide 6: Four Steps for Revising

APPENDICES
A Formats: Letters, Memos, Reports
B Documenting Sources
C Projects

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  • ISBN-10: 0176251847
  • ISBN-13: 9780176251840
  • RETAIL $217.95
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Students: Buy now